Wifi marketing for hotels

What can be achieved with Wifi Marketing?

Meet your guests, communicate with them in real time and fidelize them. Free Wi-Fi is no longer a differentiating element from the competition. Take advantage of it as a tool for action and loyalty

R

Communication during the stay

Contact your customers by informing them of breakfast schedules, live performances, special actions, tourist tour information times…

R

Increases hotel presence on social media

Invite your clients to share their stay on the different social networks, making your hotel and its location known among their contacts, as well as the website.

R

Get activity information from your customers

Get to know the hot and cold spots of your hotel, receiving valuable information about the time spent on the hotel premises, in the room, in the dining room, etc., allowing you to perform analysis.

R

Synchronization with hotel CRM

Increase the database of your CRM and identify customers who are already in it, knowing their degree of loyalty and being able to act on them in future commercial actions

R

Improve your online reputation

With real-time communication with your customers, you can incentivize positive messages on TripAdvisor.

R

Cross Selling

Increase cross-selling products on site and make your customers more profitable.

R

Collecting satisfaction data

It obtains information about the degree of customer satisfaction in real time, being able to act on them based on the results obtained.

R

Increased turnover in off-peak times

Identify the valley moments of your hotel’s complementary services and offer real-time to the right customers, discounts or promotions in those services.

No changes to your installation! We take care of everything

How does it work?

We create your Wifi coverage area.

Users looking for Wifi will log in to access your network.

Meet and interact with your customers in real time.

Measure results and optimize your campaigns.

ABOUT US

Guest2Customer is a tool developed by the IT team of Artyco, a company specialized in customer knowledge and CRM that has been operating since 1995 in Spain.

Parque Europa Empresarial · Edificio Londres, Oficina 3
C/Playa de Liencres nº 2 · 28230 Las Rozas (Madrid)

+34 91 640 41 50

hola@guest2customer.com